Neblio Balance Incorrect (Rescan)
Occasionally after a wallet upgrade or a wallet resync, you may not see your full NEBL & NTP1 balance. This issue is easily resolved by rescanning the blockchain.
To start a wallet rescan:
- Open the wallet options/preferences.
- On the "Main" tab click the "Schedule wallet rescan" button.
- Click "Yes" to close the wallet.
- Start the wallet again and the rescan will happen while the wallet is starting up.
This process scans the entire blockchain for any NEBL or NTP1 tokens at any of the addresses in your wallet and is sometimes needed after a resync or new version upgrade.